Setting up Voicemail on Your Phone Press the messages button on your phone. You will be prompted to enter your pin. The default voicemail PIN is 124578 (or contact IT to get a new pin created). You will be guided through the mailbox setup. You will be prompted to record your first and last name. You will also be prompted to record a personal greeting (or you may use the default greeting which is supplied by the phone). You will then be prompted to enter a new PIN number. This number must be at least 5 digits long and can’t be trivial. The below are requirements for a non-trivial voicemail PIN: The PIN cannot match the numeric representation of the first or last name of the user. The PIN cannot contain the primary extension or alternate extensions of the user. The PIN cannot contain the reverse of the primary extension or alternate extensions of the user. The PIN cannot contain groups of repeated digits, such as “408408” or “123123.” The PIN cannot contain only two different digits, such as “121212.” A digit cannot be used more than two times consecutively (for example, “28883”). The PIN cannot be an ascending or descending group of digits (for example, “012345” or “987654”). The PIN cannot contain a group of digits that are dialed in a diagonal, vertical or horizontal straight line on the phone keypad (for example, the user cannot use “159”, “159730”, “147”, “147365”, “123” or “123597” as a PIN.